Privacy Policy

Effective Date: 12/3/2024

Elite Grounds Care LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services or website, you agree to the practices described in this policy.

1. Who We Are

Elite Grounds Care LLC operates exclusively within the United States. For privacy-related inquiries, please contact us at info@elitegroundscare.com.

2. Information We Collect

We collect the following personal information to provide and improve our services:

  • Name
  • Phone number
  • Email address
  • Physical address
  • Payment information

We may collect this information through web forms, phone conversations, or in-person interactions.

3. How We Use Your Information

We use the personal information we collect to:

  • Send reminders about scheduled services
  • Request reviews of your experience with us
  • Share information about additional services you may find beneficial

We do not sell your data or allow any unauthorized parties to access it. Campaigns and communications are managed using LeadConnector and are overseen by our systems partner, Restless Systems.

4. Data Storage and Security

Your data is securely stored on third-party platforms, including Jobber and High Level. These platforms are protected by industry-leading cybersecurity measures and firewalls.

5. Your Rights

You have the right to:

  • Request that we delete your personal information at any time.
  • Opt out of receiving messages or communications.

Opt-out instructions are included in all of our messages for your convenience.

6. Cookies and Tracking

Our website uses cookies to track customer journeys and optimize your experience. You may disable cookies in your browser settings if you prefer not to use this feature.

7. Third-Party Access

Only Jobber and High Level have access to your personal information as necessary to manage and execute our operations.

8. Compliance and Data Breach Protocol

We adhere to all applicable privacy regulations. In the event of a data breach, we have procedures in place to securely delete all customer information if necessary.

9. Use of Data for A2P Messaging

Your personal information is used for sending reminders and promotional A2P (Application-to-Person) messages and emails to keep you informed about our services.

10. Consent for Communication

We only send communications to individuals who have explicitly provided their consent. Without your permission, we will not send you any messages.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and significant changes will be communicated to you directly when appropriate.

Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: info@elitegroundscare.com
 Business Name: Elite Grounds Care LLC

This Privacy Policy is effective as of the date stated above.